Jay Cross explains it clearly – ROI of enterprise 2.0 learning

Many a corporation misses massive opportunities by demanding to know
“Where’s the ROI?” in cases where ROI is an inappropriate and
misleading indicator. Permit me to explain why.

And Jay, as usual, goes on to explain with clarity … giving me several “uh-huh” moments.

The ROI of enterprise 2.0 learning

About Rory

I make my home in the central part of the Garden State along with my family. When I'm not working as an Instructional Designer (focusing mostly on Web-Based learning ... and other eLearning technologies) or researching something, I'm found at home playing computer or video games. Among other things, I volunteer as a choir member and catechist for 8th graders at my parish.
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