Interesting information from a KPMG survey: Web 2.0 Tools Fostering Collaboration – and Risk.
Trying to bring participative web apps/platforms/tools into work (focusing on getting tasks done or managing a small project) is generally not difficult on an individual level. Most of the time that can be and is done ‘under the radar screen.’ The bigger challenge is moving from small groups and individual projects to the entire organization. This was an issue that resonated with the participants at Tony Karrer’s eLearning 2.0 presentation for the CLTI conference.
There has to be some give-and-take between the individuals who want to use these tools (and who are probably already doing so without knowledge or approval from the organizational authorities) and the organization’s guardians (like the IT groups, CIO, compliance departments and so on). It is a fine balancing act, indeed.
Employee education is a central component for an effective information risk management policy …
“A lot of people don’t understand the implications technology can have for an organization if it’s exploited,” … “People have to understand what’s appropriate to communicate and what’s not. They have to understand the implications of what the technology can do, and appreciate the threats and vulnerabilities that are created.”
I’ve heard many an individual complain that their IT department is way too strict – giving the impression that they’re not accepting the innovations that may be a part of web2.0. (I’ve made my share of complaints on this front)
But it isn’t all IT’s fault, now is it? I don’t think so. Sure – IT and governance groups have to get going pretty darned quickly in figuring out what’s what … and there must be clear communication out to us folks who oh-so-desperately want to bring web2.0 into the workplace. There’s a big opportunity here – to communicate and educate – which is missed day in and day out …
According to an upcoming KPMG survey of corporate executives on Web 2.0, 86 percent of respondents “agreed” or “strongly agreed” that Web 2.0 tools will help their companies share knowledge more efficiently; 75 percent believe it will help to foster innovation.
But 51 percent of respondents felt that security is the chief barrier to Web 2.0 adoption at their organizations. Just 47 percent are creating governance programs to guard data from unauthorized external access.
So my question … what are you waiting for?
Those who want to bring it into the organization and those who are examining network and data security have to come together and really work to figure this thing out.